Avoid lost shopping carts – update your bookmarks!

Our new shopping cart has been doing lots of great things, but predictably, the transition has not been without its kinks here and there.  One thing we’ve noticed is that some folks are still ending up in the old PayPal shopping cart which means lost carts and lost orders.  We’re still trouble-shooting this but one culprit could be old bookmarks.

If you have any of our supplies pages bookmarked in your browser, we highly recommend going in and updating these bookmarks or creating whole new ones with our current page urls.  Simply go to our homepage and navigate to the page you want, for example Anodized Aluminum.  Create a new bookmark using that url instead and ditch your old one.

If you are shopping for Anodized Aluminum, your page should look like this:

Click for larger view.

If it doesn’t, you’re probably on the old page and your order will not be processed.  Our new enameled copper page looks a lot like this page as well so double check that when you’re shopping too.

Another thing to look for is that your shopping cart looks like the screenshot below.  If it doesn’t, try going back to our homepage and starting over with your order.

Click for larger view.

We expect this issue to be non-existent soon – it has already tapered off significantly.  As always, if you find yourself have troubles ordering, we are happy to help.  Just give us a call or shoot us an email at [email protected].