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Where do I access PDF instructions that I've purchased?

If your order included PDF instructions for chainmaille projects, you should have been redirected to a page that listed all your available downloads. If you closed the window, you can access your PDFs here: UPDATE: As of July 2014 this link is broken. :-( We've told our web geek and he is working on it! In the meantime, please contact customer care if you can't access your downloads.

If you are still having trouble with your downloads, please email us at [email protected]. Let us know your order number and we'll manually send your PDFs.

Occasionally we have problems with our automatic email system—from our end, it looks like the PDF has been sent, but actually it is lost in cyberspace somewhere. So if you don't hear from us within one business day, please email us again or call us at 866.602.7464.